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Member Reported Not Being Able To Submit A Payment.

This could be due to a few reasons. Within your payment processor account, check to see if this information was entered correctly:

  • The correct Zip Code associated with the card
  • The correct Address associated with the card
  • The Correct First and Last Name associated with the card
  • The Card Number was typed in correctly
  • The members’ Bank is not blocking the charge

If eCheck’s are not turned on, you can turn them on by following the instructions here.

Updated on September 18, 2023

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