Member Reported Not Being Able To Submit A Payment.
This could be due to a few reasons. Within your payment processor account, check to see if this information was...
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Frequently Asked Questions
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Opt In/Opt Out – What are they? What do they do?
This gives users the ability to choose what charges and products to partake in. When they do this, they have... -
What Are Applied Payments?
An Applied Payments refers to a payment that reduces the amount remaining to be paid on a specific Invoice, instead... -
What Are Ticket Codes?
They are unique codes that need to be created and processed for QR code for scanning in tickets -
What Are User Types?
User Types are the type of account a user is assigned, and related permissions. -
What Do I Do If I Have A Membership Agreement Received Outside Of The System?
Go into the members profile and approve the agreement. Follow the directions here. -
What is ‘Test’ or ‘Demo’ mode?
Test Mode or Demo Mode is a setting to put the KrewesControl system into a sandbox environment. Settings include: -
What Is A Business Account?
User Accounts can be identified and linked to a Business Account, allowing a non-Member to access to view invoices, submit... -
What Is A Flexible Member
KrewesControl allows user accounts to be created that may have changing names and contact information every Carnival Year. This allows... -
What Is A Managed Account?
Managed accounts are other user accounts that a user can view, edit, order and make payments on. -
What Is A Vendor Account?
A vendor is a non-Krewe organization or company that has specific access to reports and functionality. Types of Vendor access... -
What Is The Difference Between A Member And A User?
A Member is a person who is a part of the krewe. A User is a person who has an... -
What is the Rollover Process?
Similar to a Fiscal Year Rollover, The Carnival Year Rollover is the process of building membership dues schedules, copying data... -
What Labels Sizes Can We Print With?
Avery 5162, Avery 5160, Dymo, Avery 94207 and Avery 6960. -
When I Add Tickets To An Order, Does It Update The Invoice?
Yes, any time an order is altered, the invoice is updated accordingly. -
Why are products not visible in the store?
There are several reasons that your products may not be visible in the store, or not able to be added...
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